Defined by Alicia

Terms & Conditions

Please read these terms before booking your appointment.

Deposits

A £50 deposit is required to secure all standard bookings. This is deducted from your final treatment cost.

Consultation appointments are completely free.

Patch Test Validity

A patch test is not required for PMU treatments (Microblading, Powder Brows or Combination Brows).

A patch test is required before your first Eyebrow Wax & Tint treatment and must be carried out at least 48 hours before your appointment.

Eyebrow Wax & Tint — patch test valid for 12 months from the date of the test.

A new patch test will be required in any of the following circumstances, regardless of when the last test was carried out:

  • Your patch test validity period has expired
  • There has been a change in your medical history since your last test
  • The products or pigments used in your treatment have changed or a new manufacturer is being used
  • You have experienced any allergic reaction to a previous patch test or treatment

Eyebrow Wax & Tint cannot go ahead if a valid patch test has not been completed. If your patch test shows any adverse reaction, treatment will not proceed and you will be advised to seek medical advice.

Cancellation Policy

I understand that life happens and plans can change — but please give as much notice as possible if you need to cancel or reschedule.

If you cancel or reschedule within 48 hours of your appointment, your deposit will be lost and a new deposit will be required to rebook.

Refund Policy

No refunds will be offered once a treatment has been completed.

PMU is a process, and results can continue to settle and heal over the weeks following your appointment. Your 6-8 week top-up is included so that any adjustments can be made as part of your treatment. Please raise any concerns with me as soon as possible so I can address them.

Top-Up / Second Session Policy

A top-up appointment is included with Microblading, Powder Brows and Combination Brows treatments, and must be booked separately after your first session. This appointment must be carried out by me, and is only available if I completed your first session.

Your top-up should be booked between 6–8 weeks after your first session.

The 6-8 week top-up is included at no extra charge with the full treatment price, and with the portfolio offer (£150, valid for September and October bookings).

Treatment Eligibility

Microblading, powder brows and combination brows are not suitable during pregnancy or while breastfeeding. If this applies to you, please get in touch before booking so we can talk through your options.

Combination Brows is not suitable if you have existing permanent makeup, unless it is significantly faded and barely visible. If you're unsure, please check with me first.

How These Terms Apply

These terms and conditions are shown at the time of booking via my online booking system. By ticking to agree and paying your deposit, you confirm that you have read and accepted these terms.

Effortlessly you, every day. 🤎 — Defined by Alicia, Rode Heath, Cheshire